A-Head for Success

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What’s the Difference Between a Coach, a Mentor and a Consultant?

The difference between a coach and a mentor

They say that all the best people get support to get them to the top and to keep them there.  It is a sign of vision, strength, and drive to want to take your performance and productivity seriously enough to invest in yourself and your business in this way.  But how do you know what kind of support you need? 

I am often asked the difference between a coach, a mentor and a consultant.  As I use a blend of these techniques when I work with my clients, I thought I would share them with you.  Whereas there is a lot of overlap, the following is my interpretation of the differences:

What is a Coach?

Coaching assumes that you have all of the answers within you and a good coach will ask questions to elicit from you the answers you seek.  They may challenge you, uncover blind-spots and develop perspective.  You can expect to learn more about yourself and develop insights you would struggle to achieve on your own. 

A coach does not need to have more experience than you in your field of expertise as they will not provide advice.  What they will do is help you make decisions and move forwards towards a specific goal in a way which empowers you.  You may be encouraged to evaluate the options available to you prior to making a decision yourself.

Coaching tends to revolve around a particular task, goal or skill to be achieved.  Examples would be leadership skills, presentation skills, productivity.

The coach will hold you accountable and the focus is on skills development and productivity.

What is a Mentor?

A mentor, by comparison, is someone who has more experience than you in a field of expertise you wish to become more skilled at.  They will be someone to whom you will ask advice on a particular subject.

A mentor will offer more guidance and will be a sounding board for any problems.  They are a person you will turn to when things go wrong for encouragement and a listening ear.

Essentially, they will be someone you feel safe with and be able to confide in.

Mentoring is much more relationship-driven without a specific goal in mind and so tends to be long-term.  The mentor will tend to consider you in the context of your work and your personal life.

The focus is on personal development.

What is a Consultant?

A consultant has specialist expertise and will look at a problem, usually on a more systemic level.  They will do research and analysis and provide recommendations for its resolution.

The focus is on solving a specific business problem which may involve several people or departments within your organisation.

The consultant may be asked to manage the implementation of the solution for you.

The focus is on problem-solving.

In Summary

If you want to achieve a specific goal and to develop your skills, coaching is for you.  If you need support and a sounding-board and personal development, then mentoring is for you.  If you want to find the solution to a problem with an expert, then consulting is for you.  My clients like the fact that I can offer support in a way which is right for them in that moment.  Sometimes it is to offload, sometimes it is to provide an answer to a complicated problem and sometimes it is to discover skills you didn’t know you had.

If you would like to find out what would be appropriate for you, why not call me on 0845 130 08540845 130 0854 for a free telephone consultation?

© Tricia Woolfrey 2014

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A-Z of Business: Y – YOU – Are you the Problem or the Solution?

You and your business

 

Whether you are in business for yourself or working for others, it is natural in times of success to take credit for it.  But it’s tempting to blame external factors (other people, customers, the economy, market forces, etc) when things go wrong.

However, to do so is no help at all except that it massages a fragile ego.  You are still stuck.  The mark of a successful business-person is one who looks to themselves in times of challenge.  In this way, they retain control rather give away their power to outside forces.  To avoid looking to what you could do differently is to be a victim, powerless to make changes.  In this competitive world, it is unsustainable.  The power is in the ability to evolve.

All it takes is a different perspective.  Look to yourself for the solution and ask yourself the right questions:

  1. What factors have contributed to this problem?
  2. In what way(s) have I contributed to this problem?
  3. Where did I take my eye off the ball?
  4. What didn’t I do which I should have done?
  5. What did I do which I shouldn’t have done?
  6. What didn’t I do which I could have done?
  7. What steps can I take now which can remedy the situation?
  8. What steps can I take to avoid this happening in the future?
  9. Is this part of a bigger pattern?
  10. What else can I learn from this?

By putting yourself “at cause”, you take control, you evolve and you build a more robust business.  It takes courage, insight and humility.  Do you have what it takes?

It can be difficult doing this for yourself and this is where a good coach/mentor can really help.  Why not book a session now?  Call me on 0845 130 0854 to find out more.  You’ll be glad you did!

© Tricia Woolfrey 2013

About Tricia Woolfrey – click HERE to find out about the author.

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A-Z of Business: I – Influencing Skills

The ability to positively influence others with integrity is a key skill in business.  It affects your ability to have people buy into you, your business, your product and your ideas.  It impacts your leadership style and your ability to build constructive relationships.  It can also be incredibly stressful if you are unable to influence people constructively, impacting your productivity, your sales and even your profitability.

Influence is about your ability to have a positive effect on someone.  It differs from manipulation in that it is undertaken with integrity and regard to the interest of the other party.   It’s about having people buy in to your ideas and perspectives, so that they say ‘yes’ to you more.

 

The talent for influence requires flexibility in style, clarity of outcome, the ability to understand a situation from several perspectives, and creating and maintaining a resourceful state, particularly during times of conflict, or when the stakes are high.

It is not about imposing but inspiring someone to take a particular action, while maintaining strong rapport and building positive relationships.

There are numerous language patterns which enhance your capacity to increase your powers of influence which are too numerous to go into in this short article but which I teach to many of my clients and which I include on my Influencing Skills training course.  The issue, though, is not what the skills are, but the effect that they can have on your success.  They can help you deal with objections and concerns so that you are able to transform potentially negative situations elegantly. It’s the YES factor!

 

Whether your intention is to create change, elicit support or diffuse potentially contentious situations, influencing skills can be a real boon to you in your business.

For further details, please contact Tricia Woolfrey on 0845 130 0854 or see www.pw-consulting.co.uk.

© Tricia Woolfrey 2012

About Tricia Woolfrey – click HERE to find out about the author.

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