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Are you suffering from inbox chaos? Why would you want to achieve Inbox Zero? Can you imagine what it would be like to open your inbox each morning with a small and manageable number of emails to address? Inbox Zero is that by the end of the day it is empty, everything dealt with and that wonderful feeling of satisfaction it will bring. A feeling you have taken back control.
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Whether overwhelm is a constant feature of your life or something which you experience from time to time, the following can help you overcome it.
These strategies came from working with a client of mine who was so overwhelmed that he was in danger of imploding. He was managing a team of people in the service industry and just felt bombarded by demands on his time from employees, customers, his bosses, suppliers, his email and he was a slave to his smartphone. He had become ineffective and irritable and, not only was he suffering from insomnia but he was also eating and drinking too much.
These are the strategies which bought his life back into balance which I hope will help you too:
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I usually write about performance, productivity and stress-resilience. This article will cover the thorny subject of Denial which is a cousin to each of those.
The political turmoil at the moment has been cursed with so many twists and turns, accusations, affirmations and resignations that is has been hard to keep up. At a time of deep unrest, what has been needed is an honest and unbiased assessment of the situation so that stability and a clear way forward can be restored.
This is true in business too – and in our personal lives for that matter. In an excellent TED Talk, Julia Galef introduced the subject of Motivated Reasoning which she labels The Soldier Mindset. In this, an individual will be motivated to defend their ideas, or attack the ideas of opponents. Why shouldn’t we do that? Because in blindly doing so, we don’t get an accurate picture of reality, we so doggedly stick to our position, that may take us down a path that results in regret, failure, or even disaster.
As an example, last week The Chilcot Enquiry concluded that the Iraq invasion was illegal, resulting in many needless deaths. Tony Blair insisted he was not at fault, despite all the evidence to the contrary. It would seem that his motivation was to forge strong links with the US, saying “I will be with you whatever.” And so, he was.
Professor of Criminology, David Wilson, has called him ‘deluded’ and much worse*. Whatever your thoughts on the subject of politics, the inability to see things in their true perspective can have devastating consequences. Denial is a coping strategy to block out the uncomfortable truth. In the case of Blair, he downplayed his actions to make them palatable to the wider world. I think we all have a tendency to do that, but the consequences can be detrimental.
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This is the last in the series of articles which explore your personality profile to help you understand how you can enjoy more flow and less stress in your day to day life. As this is the last article, I will also use it to serve as a summary.
First of all flow can be considered as that feeling where you are at your best, highly motivated, focused and productive. Work feels like fun. Like a top athlete, you are ‘in the zone’.
There are many ways you can be more productive. But to have more flow, the best approach is to play to your strengths.
We can pretty much put our minds to anything we want to, but, if we are doing something which is not a natural strength to us, it takes a lot of thought and effort. It is more stressful and you are likely to be prone to more mistakes. Not only that, it is less likely you will enjoy it.
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Welcome to the third in the series of how to enjoy more flow in your day to day life. What does this mean? When you are in your flow, you are motivated, energised, you are productive and everything seems easy to you. The key to enjoying this is to play to your strengths as much as you possibly can.
One way of understanding your strengths is to have a profile done. Talent Dynamics is one of several that I use and it has four main types. Today we will look at the third type – what is called The Tempo. But it isn’t the name that’s important, it’s the characteristics.
Of course at work it is rarely possible to have a job which only plays to your strengths. In reality, most people find that there are parts of their job that fits you so perfectly. It is far more likely that there are elements of your job that you dread, that may take a lot of mental energy and that take you longer to do than you think it should. But by doing a job which plays mostly to your strengths, and managing your time so your day is not affected too much by the other tasks, you will notice your productivity increases.
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So far in this series, we have looked at what flow means and we have looked at the profile of the Dynamo. Today we are going to focus on The Blaze and what they need to do to enjoy more flow in their work life.
One of the main factors in enjoying more flow is to really understand your strengths and how to play to them. So, as you read this article, do consider whether this profile describes you and what you need to do to create more flow. There is no ‘best’ profile as each brings its own strengths and challenges. By becoming more aware of what you bring to each activity and how to leverage these, you can enjoy more flow, less stress and more productivity.
It does not mean that if something is not a strength for you then you are doomed to fail in that category. It does mean you need to be uber-conscious of what you are doing, why and how, to make sure you are being as effective as possible. It will not flow in the same way as a natural strength, but you can become competent. So, if you don’t identify with this profile, you might want to consider how the lack of the strengths of this profile could benefit you in your working life and how you might be able to develop some of that.
So, what is a Blaze? The strongest characteristic of the Blaze is their sociability.
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In my last article I shared with you the general principles of flow and how to get more of it. A big part of enjoying more flow is understanding your strengths and how to play to them. In this article, I am going to share with you the characteristics of one particular personality type – the Dynamo – and would invite you to determine whether or not this is you. Each type has its strengths and its challenges. The key to flow, stress resilience and productivity is learning how to be more conscious about what you bring into each activity. Just because something is not a particular strength, doesn’t mean you can’t do it – it just takes more thought and effort.
So, what is a Dynamo? They are people who are highly creative, competitive, visionary and goal-driven. They tend to be more task-focused than people-focused and are great at getting things done. They tend to be impatient though and dislike being constrained by rules. If you think you are a Dynamo, you are probably a great starter but need to make sure that you finish things off or have a team that will do that for you. Otherwise you will have a lot of projects that do not have sufficient ongoing attention to have continuing benefit.
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What is flow? It is that sense of being in the zone, where everything seems easy. You feel empowered and in control. You have more flow when you are playing to your strengths, because your strengths tend to be what you enjoy.
Having more flow is to experience more motivation, more energy and more fun in your work. You are able to navigate challenging situations more easily because you have a foundation of inner resourcefulness to support you.
You make fewer mistakes too because your concentration improves.
This all means you are less stressed and more productive.
Like a top athlete in the zone, you are super-focused, super-motivated and you perform at your best.
So, what can you do to experience more flow? Here are my tips to help you:
Continue readingThey say that all the best people get support to get them to the top and to keep them there. It is a sign of vision, strength, and drive to want to take your performance and productivity seriously enough to invest in yourself and your business in this way. But how do you know what kind of support you need?
Your business results don’t reflect the effort you put in. Sound familiar?
If so, you are not alone. Indeed, some of my clients have been working so hard that they are nearing burnout. This is often because they are focusing on the wrong thing, which they believe to be the right thing. This is why having a forensic view of your company – x-ray vision – helps you to focus on those factors which make the biggest difference to your success. Working smart, not working hard is the difference which makes the difference. Productivity, not activity.
For example, if you are spending a lot of time bringing in new business but haemorrhaging customers out the back door, your efforts will be as effective as attempting to fix a burst pipe with a sticking plaster.
Or perhaps you are spending your time bringing in new business that you don’t have the infrastructure to support? Like building a house without it’s foundations.
Maybe your customer service is poor and you are busy sending out feedback forms when really the problem is that your hiring processes and training do not enforce your company value of customer satisfaction?
Or is your business booming but your customer’s aren’t paying their invoices? This is where success leads to ruin.
So, x-ray vision on the essentials helps you work strategically – making the right decisions about how you spend your time and your money and what will be the best strategy to take your business forward. The first step is to get yourself some key performance indicators. These help you to measure your performance against target on areas you consider to be important, for example:
Lies and statistics
A lot of clients view a nice big turnover as proof of their success and they just work very hard at increasing that number. However, a forensic examination of the statistics will let them know whether there is also a healthy profit because if the ratio of profit to turnover is low, you are working hard for little reward. It will help you look at what is creating the biggest profit and whether you need to make a loss on something to bring in profit on something else. This is both an art and a science. Also, if you are producing lots of nice big invoices but not getting paid because your credit control is not effective, that turnover is meaningless.
Here are my 5 steps to help you take control of your business with x-ray vision:
Remember that an x-ray shows you what is wrong structurally, it is up to you to find out the cause and to take appropriate action.
If you need help with any of this – it is hard doing it for yourself – do give me a call on 0845 130 0854. I look forward to hearing from you!
© Tricia Woolfrey 2013
About Tricia Woolfrey – click HERE to find out about the author.
